People have less choice around this neighborhood and they end up going back there again, so the place is getting away with such kind of behavior towards customers. Besides that they are also short staffed during the weekend which also explains such a harsh behavior towards the customers. I wish I got her name and complained higher authority but I have a feeling that the management doesn’t care much there. Even after all these conversations we didn’t find any humility in her behavior and she just walked away. It was just horrible approach from the staff. She could have just simply explained that if the balls are not coming back regularly then do not bowl even though the pins are ready. Funny thing is while this was going on the balls started coming back again and we were like see this was happening all along since the start of the game. We even apologized and she still kept behaving rude.

After going back and forth we realized that she was just too lazy to do her job. Instead of explaining what was the problem she kept blaming us and said that because they have to go back and do something manually they will charge us extra. It happened few time during the game and the bowls came back after a few minutes of pause. I explained that the bowling pins kept coming so we kept playing. One of the cleaning staff all of a sudden came to us and started complaining that the balls are stuck there and it is because of us. We went there just last night for bowling and some of the staffs were very rude.

Round one prices karaoke main place